FAQS

FAQS

You've Got Questions, I'm Sure

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FREQUENTLY ASKED QUESTIONS

WHAT EXACTLY DOES YOUR COMPANY DO?

We provide water purification system installation services to you. We come to your house and install a whole-house water filter and salt-free water softener system. We hook the system up to the main water line of your home and pure water is provided to the entire house. The system will filter out 97% of chlorine, heavy metals (such as lead or mercury), organic chemicals (herbicides, VOCs, pesticides), industrial solvents, and more. You will also improve  the air quality in your home by eliminating the VOCs and chlorine that evaporate in shower steam and contaminate the air. 

For water treated by chloramine, we also have chloramine filters available. Check with your city to find out what they treat the water with. Here is the easiest way to find out what contaminants are in your city’s water:   https://www.ewg.org/tapwater/#.W0QMYLbMyqD

WHAT AREAS DO YOU COVER?

Currently, we service Los Angeles County, Orange County, and San Diego County. Please call for estimates outside of this area (California only)

DO I NEED A WATER FILTER AND A WATER SOFTENER? CAN I BUY JUST ONE?

We highly recommend the salt-free softener system to reduce calcium and scale buildup on faucets, appliances, and plumbing fixtures.  It also will extend the life of pipes and appliances because it is non-corrosive.​ Your skin and hair will instantly feel the difference from the shower according to our customer feedback.
​The filtration part of the system filters out the dangerous chemicals that we ingest and absorb in our skin as well. These chemicals may be causing dry, flaky skin, brittle hair or actual skin irritation. It will filter out 97% of Chlorine, Heavy metals such as lead and mercury, herbicides, pesticides, and VOCs. If your city has chloramines, we will utilize a different filter system. You may check if your city has chloramines or chlorine by calling your water provider.
​Both of these systems together will give you the peace of mind that you and your family have the healthiest water available.

What happens if I relocate before my contract expires?

If you plan to move house we would still like to connect you. You can cancel your existing service before we start installing your service. Simply give us a call or drop us an email for more information and to discuss your requirements. 

WHY WOULDN'T I JUST BUY BOTTLED WATER?

Installing a filtration system will eliminate the waste of bottled water and provide you with pure, filtered water straight from you tap. A filter system is an environmentally friendly solution as plastic waste is ruining the ecosystem in our oceans. There are also studies out now that plastic nano-particles are in bottled water, meaning we are ingesting plastics!

You will also benefit by saving money with our system versus  buying bottled water or even from a water delivery service. Our filtration systems (whole house) last 10 years, or 1,000,000 gallons.

​If you buy 3 bottles of water a day for a year at $1.45 per bottle, you spend $529.25 per year, or $5,292 over the 10 year life of a filter. This isn’t even enough water to meet the recommended water consumption for ONE person a day!

​For just pennies a day you can enjoy healthy water straight from your tap for your whole family with our system.

WHAT IF I LIVE IN AN APARTMENT?

Currently, we are only offering the whole systems to our customers. It is advised to speak to your property management company to find a solution for your building.

WILL THE SYSTEM NEED A POWER SOURCE OR A DRAIN LINE?

This system will not require electrical power like other systems on the market. It runs off of the water pressure beiong delivered to your home and that’s all it needs. It is designed to maximize the water’s contact with media that grabs contaminants. It also will NOT require a drain line installation.

WHAT IS THE MAINTENANCE REQUIRED FOR THE SYSTEM?

The whole-house water softener and filtration system lasts 10 years or 1,000,000 gallons. There is a pre-filter and post-filter that need to be changed approximately every 4 months. It is very easy to maintain with a 1-2-3 step method we show with installation and by video.

​Our apartment options need to be changed every 6 months by easily replacing the filters. It is as easy as changing a battery in a remote control.

WHAT DO I NEED A SALT-FREE WATER SOFTENER SYSTEM?

Salt-Free water softeners work wonders for your home, skin, and appliances. It will reduce the scale and buildup on your internal pipes and appliances without adding salt. This means it won’t pollute the environment, it is safe for plants, and won’t cause your skin to feel slimy. This is non-corrosive to your pipes and low maintenance: NO electricity required, NO filling up salt, and NO reverse-osmosis required.

IS IT SAFE FOR MY PETS TO DRINK?

Yes! The Water Softener we use does not add salt, It changes the ion composition of the molecules. It is absolutely safe and better than tap water for your pets!

STILL LOOKING FOR ANSWERS?

Please get in touch and we’ll get back to you as soon as possible.

Telephone

​(866) 888-4318